Privacy Policy

1. Introduction

MetroHelper ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management platform and services (the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Service
• Improve, personalize, and expand our Service
• Understand and analyze how you use our Service
• Process transactions and manage payments
• Send you emails, updates, and marketing communications
• Find and prevent fraud
• Coordinate maintenance requests between tenants and vendors

4. Sharing Your Information

We may share information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service. Specifically:

• Vendors: Property managers may share maintenance details with service vendors.
• Tenants: Information necessary for building access or maintenance coordination.
• Legal Requirements: If required by law or to protect our rights.

5. Security of Your Information

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access, update, or delete the information we have on you.
• The right of rectification.
• The right to object to our processing of your personal data.
• The right of restriction.
• The right to data portability.