One place for property operations
Keep property details, tenant conversations, work requests, and maintenance history together instead of piecing them across texts, spreadsheets, and email.
Help Center
Run your rental with less guesswork.
MetroHelper gives self-managing property owners a simple way to organize the people, requests, and details that keep a rental moving.
Self-management, made manageable
Why owners use MetroHelper
Self-managing does not mean doing every task from memory. MetroHelper helps you create a dependable operating rhythm for the work you already do.
Stay ahead of maintenance
Capture requests as they arrive, prioritize urgent issues, and keep tenants informed from the first report through completion.
Communicate with confidence
Use a clear record of conversations and updates so everyone knows what was reported, what happens next, and when a repair is finished.
Build repeatable habits
A consistent workflow makes self-managing easier as your portfolio grows, while giving you a reliable history for every property and request.
Your first property
A clear start in four steps.
You do not need a perfect system before you begin. Start with the property you know best, then add detail as the day-to-day work calls for it.
Create your account
Register as a Property Manager and add the basic details for your management profile.
Add your first property
Enter the address, unit details, rent information, and any notes you want close at hand.
Invite the people involved
Connect tenants and trusted vendors so requests and updates have a clear path from day one.
Make the workflow yours
Review requests, assign work, and use the activity history to keep your property running smoothly.
Frequently asked questions
How MetroHelper works
The essentials for understanding the platform and making it part of your rental routine.
What is MetroHelper?+
MetroHelper is a property management platform for coordinating the everyday work of rental properties. It brings property information, tenant communication, maintenance requests, and vendor coordination into one shared workspace.
Is MetroHelper useful if I only manage one rental?+
Yes. A single property still generates recurring tasks, maintenance decisions, and important conversations. Starting with one property helps you establish an organized system before those responsibilities become harder to track.
How do I get my first property into MetroHelper?+
Create an account, choose the Property Manager role, and add your property from the Properties area. Start with the address and core property details, then add units, tenants, and vendors as you need them.
How do maintenance requests work?+
A tenant or manager can submit a work request with the issue details and priority. You can review the request, coordinate with a vendor, post updates, and keep the completed work in the property history.
Can tenants and vendors use MetroHelper too?+
Yes. MetroHelper supports different roles for Property Managers, Tenants, and Vendors. Each person sees the tools and information relevant to their part of the maintenance and communication workflow.
Does MetroHelper replace legal or financial advice?+
No. MetroHelper helps organize property operations and communication. Lease requirements, local housing rules, tax decisions, insurance, and legal matters should be reviewed with the appropriate qualified professional.
Ready when you are
Start with one property and build from there.
A more organized rental operation begins with a single clear next step.